Privacy Policy

Effective Date: August 1, 2025
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1. Introduction

Grumpy Company LLC (dba Grumpy Dumpling Co.) ("we," "our," "us") respects your privacy and is committed to protecting it through this policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.grumpydumplingco.com, make purchases, or interact with us online.
By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information (you provide directly)

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely by third-party payment providers)
  • Any other details you submit through forms or communications

B. Non-Personal Information (collected automatically)

  • IP address and general location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and referring sites (via cookies or analytics tools)

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer service and respond to inquiries
  • Send updates, promotions, and marketing communications (you can opt out anytime)
  • Improve our website, products, and services
  • Comply with legal requirements

4. Sharing Your Information

We do not sell your personal information. We may share your information only with:

  • Service providers who help operate our website, process payments, or deliver products
  • Legal authorities if required by law or in connection with legal proceedings
  • Business transfers if we merge, sell, or transfer part or all of our business

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and cart contents
  • Analyze website traffic and performance
  • Improve the user experience

You can adjust cookie settings in your browser. Disabling cookies may limit certain site features.

6. Data Security

We use reasonable physical, technical, and administrative measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

If you are in the United States (including California residents under CCPA):

  • You can request to know what personal data we collect, how we use it, and to whom it is disclosed.
  • You can request deletion of your personal information.
  • You can opt out of the sale of personal information (we do not sell data).

If you are in the European Union (under GDPR):

  • You have the right to access, correct, or delete your personal data.
  • You have the right to restrict or object to processing.
  • You have the right to data portability.
  • You may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise your rights, contact us at info@grumpydumplingco.com. We may require verification of your identity before fulfilling your request.

8. Retention of Data

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a new effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, contact us at:

Grumpy Company LLC (dba Grumpy Dumpling Co.)
Email: info@grumpydumplingco.com
Address: 314 Wilson Ave., Norwalk, CT 06852